Our experienced staff will work closely with you, the client to ensure quantifiable results, and significant returns on investments.

BDL's service organisation provides several areas of professional services; all are designed to maximise the profitability and quality of Service Lifecycle Management. Consulting services include feasibility studies, process efficiency assessments, gap analyses, project management, executive seminars and custom development.

Our team of experts can assist you before, during, and after the implementation process:

Business analysis
Selection of hardware, network, and wireless carrier
Implementation arrangement
Tailored solutions, system, and data configuration
On site Trainings
Future Technology

We have an extensive understanding of the industry and best practice; systems, implementation, and deployment; software product extensions and personalisation; and have a demonstrated approach and methodology.

BDL provides professional training programs to meet unique customer requirements.

Support services include:

Telephone helpdesk support
E-mail support
Optional 24/7 support for high priority issues
On-site service
Standby support for key objectives